Queue Management

Reduce frustration in your waiting room

Queue management is a process, not a step, and with our range of products and ability to integrate with additional screens and components IQ KIOSK can create the best solution for your needs

Customers are expecting more and more of businesses, particularly when their time is involved to undertake an activity or obtain a service. Queue management systems streamline and enhance your customers journey by automating your behind the scenes processes and ensuring clear and consistent communication to your users about expected wait times.
With a queue management system your business will be able to better serve its customers in an orderly and timely fashion, easily identify any bottlenecks in your process and overall provide a better and more efficient experience for your customers.

Benefits of queue management kiosks

Interactive kiosks are the right fit for any queue management system, with flexible mounting options and ability to integrate items such as printers and scanners. Utilising kiosks also allows you to expand the systems you’re using and capture data that otherwise would need to be processed manually, allowing for a quicker and more efficient service.

  • Efficient and effective servicing of your customer from the moment they enter your premises
  • Improve customer experience by providing transparency and reducing complaints
  • Streamlined processes
  • Versatile options allow for greater utilisation of kiosks when in place
  • Increase efficiency and associated profits by serving more customers in less time

Ready to get the ball rolling or have more questions?

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We’ve proudly produced kiosks for some of Australia’s biggest companies

  • P&O Cruises
  • IGT
  • Aristocrat
  • Victoria State Government
  • Johnson & Johnson
  • Village Roadshow Limited
  • Sea World Resort
  • ClubsNSW
  • Panthers Group
  • Wests Group
  • Warner Bros Movie World
  • BHP